Call 01425 705035 Visits by appointment only

Smart tech, AV and security experts in the New Forest

Remotes multiplying in the sofa? Wi-Fi playing hide-and-seek in the one room you need it? We're a Lymington team who design, install and fix the technology in your home, and explain it without the techno-babble.

Working across the New Forest, Hampshire and the south coast.

Techno babble translated into Plain English

0 bits of babble decoded

What the last installer told you

Your mesh nodes have no wired backhaul, so the 5 GHz band is saturated before it reaches the extension.

What it actually means

Press Translate for the plain-English version.

  • Certified KNX Partner
  • Registered Loxone partner
  • Control4 dealer and partner
  • KNX
  • Connectivity Standards Alliance member
  • BiiD Industry Partner
  • INAEC
  • New Forest Business Partnership member

Inherited a system nobody can work?

Half-finished installs, lost passwords, an installer who stopped answering the phone. We see it most weeks. We take systems over, work out what's actually there, fix it and hand you the keys (and the paperwork).

We run our own specialist divisions, each with its own website and the detail an owner, architect or fellow installer needs: one for each of the big automation platforms, and one for security and safety.

  • KNX Partners

    Certified KNX Partner

    Design, ETS programming, installation, takeovers and servicing for KNX: the open standard we think every building should be wired on.

    Visit knxpartners.co.uk
  • Loxone Partners

    Registered Loxone partner

    Takeovers, repairs, Gen 1 to Gen 2 Miniserver upgrades and custom work for people who already have Loxone. We supply the kit too.

    Visit loxonepartners.co.uk
  • Control4 Partners

    Control4 dealer and partner

    Takeovers, upgrades and servicing for Control4 homes, and custom drivers when a device you own isn't supported.

    Visit control4partners.co.uk
  • New Forest Security Services

    Our security and safety division

    Intruder and fire alarms, CCTV, door entry and access control, leak detection with automatic water shut-off, and all of it working together. Not all security systems are equal.

    Visit newforestsecurity.services

Things we built because nobody else had

When the right product doesn't exist, we make it. Some of it we now sell.

AI watch for the cameras you already have

A small box that sits alongside your existing CCTV and learns the difference between a person, a van and a New Forest pony. You get the alerts that matter without replacing a single camera. We're running the pilot now.

Ask about the pilot
Driveway camera at night: a pony is ignored, a person at the door and a delivery van trigger alerts pony 97% · ignored pony 96% · ignored person 94% · ALERT vehicle 91% · ALERT CAM 2 · DRIVEWAY 07:40:00 REC · night mode
  1. Pony at the gateIgnored
  2. Same pony, now on the lawnIgnored
  3. Person at the front doorAlert sent
  4. Delivery van on the driveAlert sent
A morning with the pilot box: two ponies, one parcel, and your phone only buzzes twice.

Custom Control

Control4 drivers for devices that don't have one, better versions of drivers that do, and custom integrations, apps and hardware when the thing you need doesn't exist. Built here in Lymington for homeowners and for other installers.
See custom integrations

How a job runs

From the first phone call to the aftercare, here's what to expect.

  1. A chat

    Ring us, or leave your number below, and tell us what's annoying you. No obligation, just friendly advice (and maybe a shared sigh about technology).

  2. A visit

    We come and have a look, by appointment. Stone walls, listed buildings and barn conversions are all familiar territory.

  3. A plan and a price

    A written proposal: what we'd fit, why, and what it costs. We're honest about the trade-offs.

  4. The install

    Cables hidden, everything labelled, and we tidy up after ourselves. Then we show you how it works, rather than leaving you a manual.

  5. Aftercare

    We stay on the end of the phone for updates, tweaks and the occasional “how do I…?”

In their words

Real reviews from Google and Trustpilot, in customers' own words. A few involve someone else having said it couldn't be done.

  • Google

    Enrico came to do a quote a week ago to help sort major WiFi issues. Today he arrived and in 3 hours he sorted all of our issues. 2 years of troubles … finally ended today, after having a system fitted by a previous tech person completely out of date! We have a fully working reliable system at reasonable cost. Very efficient service. Lovely chap who's provided an idiot proof system with labels! Fantastic...Would highly recommend! Thankyou Enrico!

    Leonie B. Shortened, read in full

  • Trustpilot

    Others said it would be difficult

    Several HiFi dealers said it would be difficult to connect my AirPods to my TV. An email and phone call to New Forest Technology Services had it sorted, installed and working.

    Rene C. Jan 2026 Read on Trustpilot

  • Google

    Reconfiguring a system successfully which has been faulty for over 10 years, and which several previous firms have tried. Very neat and responsive. Not cheap but delighted with the outcome one.

    Peter G. Read on Google

  • Google

    We moved house and needed a new TV aerial to replace the old dish and all our TVs and recorders connected. Enrico did an exceptional job including getting in a small loft space and sorting out the various equipment, cables and remotes we brought with us. Not only did he do an excellent job installing everything but he also gave us helpful advice and came promptly and on time.

    Christopher W. Read on Google

  • Trustpilot

    Customer service was very good from initial phone call to job completion. Very fairly priced. We were very impressed and will definitely use this company again.

    Mr & Mrs F. Dec 2025 Read on Trustpilot

  • Trustpilot

    No job is too small

    No job is too small. We needed help with our TV recording and Internet. As we both have very limited technology Enrico came to our rescue and fixed our problems. Professional and Personal service we would definately use his company again. Many thanks Enrico.

    Linda H. Nov 2025 Read on Trustpilot

A selection, so here's every review: on Google and on Trustpilot. More reviews

Where we work

Based in Lymington, and out and about across the New Forest, Hampshire and east Dorset.

All the areas we cover

Come and see us

11 Blakes Yard, New Street Mews
Lymington, Hampshire SO41 9NW
Visits by appointment only. Ring 01425 705035 first.

Questions we get asked

Which areas do you cover?

We're based in Lymington and most of our work is across the New Forest, Hampshire and east Dorset: Brockenhurst, Lyndhurst, New Milton, Ringwood, Christchurch, Bournemouth, Southampton and Winchester. For the right project we'll travel further, so ask.

Can you take over a system another installer put in?

Yes, it's a big part of what we do. Loxone, Control4 and KNX especially, but CCTV, Wi-Fi and AV too. We find out what's actually there, get you access back, fix what's broken and leave you with proper documentation.

Which smart home system should I choose?

It depends on the house and how you live in it. For new builds and big renovations we like KNX as the wiring backbone, with Loxone or Control4 on top when you want one app for everything. If something simpler will do, we'll say so.

Do you take on small jobs?

Yes. A TV on the wall, one stubborn Wi-Fi dead spot, a doorbell that won't talk to your phone. Give us a ring.

Do you supply the equipment as well as fit it?

Yes. We supply what we install, and we're an authorised WiiM dealer with our own online shop, WiiM Audio UK.

Can I visit you?

Visits are by appointment only, so call first. We're at 11 Blakes Yard, New Street Mews, Lymington SO41 9NW.

Shall we call you back?

Leave your number and a line about what's going on, and we'll ring you. Have a burning question now? Call us on 01425 705035.

We only use your details to get back to you.